How do refunds work?

Each tournament publishes its own refund terms, and you see them at checkout before you pay. If you withdraw, how much comes back depends on how far ahead of the start date you do it — that part is automatic.

If the director removes you, no refund schedule applies: the director decides what is refunded, including nothing, and has to record why. Some tournaments warn up front that not turning up may cost you your entry.

Either way you're told what happened and why. Refunds usually appear on your statement within 5–10 business days. The service fee isn't refunded.